gg88 Privacy Policy – How We Handle Your Data

1. Introduction

gg88 takes the privacy and security of your personal data seriously. This Privacy Policy describes how gg88 collects, uses, stores, and protects information from players who register and use the gg88 platform in the Philippines.

We collect only the data we need to operate your account, process transactions, verify your identity, and maintain platform security. We do not sell your personal information to third parties for marketing or advertising purposes.

This policy may be updated from time to time. When changes are made, the revised version will be published on this page with an updated effective date. Continued use of gg88 after an update means you accept the revised policy. We encourage you to review this page periodically.

2. Information We Collect

gg88 collects personal data in several ways — directly when you register or interact with the platform, and automatically through your use of the site.

Information you provide directly:

• Full legal name and date of birth (used for account creation and identity verification).
• Philippine mobile number (used for OTP verification and account security).
• Login credentials — username and password (stored in encrypted form).
• Government-issued ID and supporting documents submitted during KYC verification before your first withdrawal.
• Payment information such as your registered Philippine bank account number or e-wallet details for processing withdrawals.

Information collected automatically:

• Device and browser information, including IP address, device type, operating system, and browser version.
• Session and activity logs, including pages visited, games played, bets placed, and login timestamps.
• Cookies and similar tracking technologies used to maintain session state and improve platform performance.

We do not knowingly collect personal data from individuals under 21 years of age. If we identify that an account belongs to an underage user, the account will be suspended immediately.

3. How We Use Your Information

The personal data gg88 collects is used for the following purposes:

We do not use your personal data for purposes beyond what is listed above without your knowledge. We do not share your data with advertisers, and we do not build marketing profiles based on your gaming activity to sell to third parties.

4. Sharing of Your Information

gg88 does not sell, rent, or trade your personal data. We may share limited information with trusted third parties only where necessary to operate the platform:

• Payment processors: Philippine bank transfer services and registered e-wallet providers receive only the transaction data needed to process your deposit or withdrawal. gg88 does not share your full account profile with payment partners.
• Identity verification providers: When processing KYC, your identity documents may be reviewed through a verification service. These providers handle your data under strict confidentiality obligations.
• Technology and platform providers: Service providers that support platform infrastructure, security monitoring, or analytics may access aggregated or anonymised data. They are bound by data processing agreements.
• Legal and regulatory requirements: gg88 may disclose account or transaction information if required by applicable Philippine law, court order, or in response to a lawful request from a competent authority.

Any third party that handles your personal data on behalf of gg88 is required to maintain appropriate security standards and use your data only for the specific purpose for which it was shared.

5. Cookies and Tracking

gg88 uses cookies and similar technologies to keep your session active, remember your preferences, and understand how players use the platform so we can improve the experience.

• Session cookies: Temporary cookies that keep you logged in during an active visit. These are deleted when you close your browser.
• Preference cookies: Store settings such as your preferred language or display options so you do not have to reset them each visit.
• Analytics cookies: Help us understand which pages and games are most used, how long sessions last, and where players encounter issues. Data collected this way is aggregated and not linked to individual identities for analytics purposes.
• Security cookies: Used to detect suspicious activity, flag unusual login patterns, and support OTP and account protection features.

Most browsers allow you to manage or disable cookies through their settings. However, disabling certain cookies may affect how the gg88 platform functions, including staying logged in and accessing certain features.

6. Data Security

gg88 uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. Key measures include:

• SSL (Secure Socket Layer) encryption across all pages of the platform, ensuring that data transmitted between your device and gg88 servers is protected in transit.
• Encrypted storage of passwords and sensitive credentials — gg88 staff cannot view your password in plain text.
• OTP (One-Time Password) verification for login from unrecognised devices and for withdrawal requests, adding an extra layer of protection for your account.
• Regular security reviews and monitoring of platform systems to detect and respond to threats promptly.
• Access controls that limit which gg88 staff can view personal data, based on the minimum necessary for their role.

Despite our best efforts, no online platform can guarantee absolute security. If a data breach occurs that is likely to affect your rights, gg88 will notify affected users in accordance with applicable obligations.

7. Data Retention

gg88 retains your personal data for as long as your account is active and for a reasonable period thereafter, as required for legal, compliance, and operational purposes.

• Account and transaction records are retained for a period after account closure to comply with applicable record-keeping obligations.
• KYC documents and identity verification records are retained in line with anti-money laundering and identity verification requirements.
• Session and activity logs are retained for security analysis and fraud prevention purposes.

Once the retention period for a particular type of data has passed, gg88 will securely delete or anonymise that data so it can no longer be linked to you.

8. Your Rights Over Your Data

As a gg88 account holder in the Philippines, you have rights regarding your personal data. You may exercise these by contacting our support team at [email protected]:

• Access: You may request a summary of the personal data gg88 holds about you.
• Correction: If any of your personal data is inaccurate or outdated, you may request that it be corrected. For some details such as your registered name, additional verification may be required.
• Deletion: You may request deletion of your account and associated personal data, subject to gg88's legal and compliance retention obligations.
• Restriction: In certain circumstances, you may request that gg88 limit how your data is used while a query is being resolved.
• Withdrawal of consent: Where data processing is based on your consent, you may withdraw that consent. Note that this may affect your ability to continue using certain features of the platform.

gg88 will respond to data requests within a reasonable timeframe. We may ask for identity verification before processing certain requests to protect your account from unauthorised data access.

9. Minors and Age Restriction

gg88 is strictly for players aged 21 and above. We do not knowingly collect personal data from individuals under 21. The platform requires date of birth confirmation at registration, and KYC verification further validates age before withdrawals are processed.

If a parent or guardian believes that a minor has registered on gg88, please contact us at [email protected] immediately. We will investigate and, if confirmed, suspend the account and arrange for any associated data to be deleted in accordance with our retention obligations.

10. Third-Party Links

The gg88 platform may reference third-party services in the context of payment processing or identity verification. gg88 does not control the privacy practices of third-party providers and is not responsible for their policies.

When you interact with a payment provider such as a Philippine bank or registered e-wallet service in connection with a deposit or withdrawal, that interaction is governed by the privacy policy of that provider. We encourage you to review the privacy practices of any third-party service you use alongside gg88.

11. Changes to This Policy

gg88 may update this Privacy Policy from time to time to reflect changes in how we operate, improvements to platform features, or updates to applicable legal requirements. When we make material changes, the updated policy will be published on this page with a revised effective date shown at the top.

We recommend checking this page periodically. Continuing to use gg88 after a policy update is published constitutes your acceptance of the revised terms. If you disagree with a change, you may close your account by contacting our support team.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, how your personal data is handled, or wish to exercise any of your data rights, please reach out to the gg88 support team. We are available around the clock.

Email us at [email protected] and include "Privacy" in your subject line so our team can route your message to the right person. We aim to respond to all privacy-related queries promptly.

For questions about responsible gaming tools, account self-exclusion, or spending limits, visit our Responsible Gaming page.